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Disclaimer

Disclaimer for The Mystery Box Store

At The Mystery Box Store, we provide the most exciting Mystery Experiences for our customers! We offer a variety of themed Mystery products. All of our Mystery Box products come with Mystery Experience Portal access, an online Mystery game, so the thrill of a Mystery Box starts as soon as the order is made! Pick a theme you like, watch the algorithm pick a box for you, buy Mystery Coins to interact with the algorithm, and perform different tasks that will affect the surprises assigned to your Mystery Box. Once the online part has finished, we will ship your Mystery Box to your home to enjoy the unboxing experience.

We strive to provide a true Mystery Experience from start to finish. The Mystery Box Store operates in the US and EU. We ship products from different warehouses around the world managed by our fulfillment partner CJDropshipping, as described in this Disclaimer.

General Disclaimer All the information on this website – https://themysterybox.store – is published in good faith and for general information purpose only. The Mystery Box Store does not make any warranties about the completeness, reliability, and accuracy of this information. Any action you take upon the information you find on this website (The Mystery Box Store), is strictly at your own risk. The Mystery Box Store will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.

Specific Product Disclaimer (Mystery Boxes) Mystery Boxes are primarily sold as an experience, akin to purchasing a concert ticket or other entertainment service. The primary value is derived from the surprise and enjoyment of discovering the contents as well as from engaging with our online Mystery Experience Portal, not from the specific items included within the box.

Customers should manage their expectations appropriately; it is not typical to receive specific high-value items such as phones, laptops, or other high-end electronics in every box. Contents are determined by our proprietary TMB algorithm, based on the customer’s Mystery Experience Level, which ranges from 1 to 10. High-value items are generally reserved for customers who have reached a higher level, typically starting at level 5 or above.

TMB algorithm assigns items based on various factors including the customer’s Mystery Experience Level, ensuring an exciting distribution of items. Detailed information about how the algorithm works can be found in the Mystery Experience Portal section and in our ebook.

TMB algorithm sources items, aiming to process orders within 3-5 days. However, if an item is unavailable or there are delays, processing can extend up to 45 days or more. In such cases, we may offer a similar replacement, but if the exact product is preferred, delays are expected until it is sourced. While waiting, customers can continue to engage with our online Mystery Experience Portal, enhancing the overall Mystery Box experience beyond just the physical items.

Dropshipping and Sourcing Disclaimer

Please note that The Mystery Box Store operates as a dropshipping business through our partnership with CJDropshipping. This means that while we offer a diverse range of products, we do not hold inventory or own the items listed on our site. Instead, we coordinate with CJDropshipping who fulfills and ships orders directly to our customers. Consequently, shipping times, product availability, and descriptions may vary depending on CJDropshipping’s stock and location.

We strive to provide accurate product information and a seamless shopping experience, but there may be occasional discrepancies or delays beyond our control. If any issues arise with your order, our customer service team is ready to assist you.

By purchasing from The Mystery Box Store, you acknowledge and accept these conditions. Thank you for your understanding and for shopping with us.

Thank you for choosing The Mystery Box Store for your mystery experiences!

Consent By using our website, you hereby consent to our disclaimer and agree to its terms.

Update Should we update, amend, or make any changes to this document, those changes will be prominently posted here.

Free Shipping option

All Mystery Boxes can use the Free Shipping option

Items Assigned by Algorithm

All items are assigned by TMB algorithm

All Items Are Always New

Receive never before used items

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